The customer service was beyond what I could have imagined. Just the passion she had for animals in general, even with a callback to inquire if we were ok or successful with placing the dog in the vehicle. The advice given was duly noted and for that reason I want to thank Squad 51. You know who you are and your awesome.
Ladies, I’m late with this post. We truly appreciate the loving care you gave in transporting our beloved Topaz to Belvoir Pet Hospital over a week ago. Sadly, she passed away. You ladies made her last moments easier for her, and for us. We cannot thank you enough. God Bless!!!!
Yalanda and Barri, thank you so much for coming to help Turner…it was not a happy ending for him (his heart issues were not fixable and we had to put him down), But your sweetness and helpfulness in the face of being so tired were so appreciated. I hope your business succeeds…it is such a needed service. You are terrific people. I’m sure you’ll make it work.
Yalanda is very nice and a pleasure to know. She’s very professional and business minded!!! I plan to use her service monthly for my Siberian Husky Nem’s laser treatments. I am very pleased indeed!
Two weeks ago on May 6th, I didn’t know where to turn. My sweet Slate, a 60 pound Labradoodle, was unable to move. He was scheduled to be euthanized by our vet the next day but he had a stroke or ruptured a disc during the night. After contacting MedVet, I told them I would have trouble moving him down two flights of stairs. They suggested your service and I want to express my most sincere gratitude. You and your associate were compassionate and professional. I believe my sweet boy was treated like you would handle your own fur baby. Thank you for being there on a very difficult day.
God bless you Yalanda even though we lost our precious Baby Roo I will never forget your kindness you called the next day to check in on her and sent prayers! I have shared this experience with family and friends to let them know about this amazing service! Bless you and thank you!
DeJohn Pet Services provides me the gift to be the arch of transition for pets that have crossed the Rainbow Bridge. I deal with pet loss every day and in many circumstances, family’s are unable to bring their pet to me and they would like me to take their pet into my care at their home or a veterinary office. when I am unable to pick their pet up myself, I would trust no one else other than Squad FiftyOne. I know their level of professionalism and compassion to the family when taking a pet into their care. My families have expressed to me how “wonderful, caring and compassionate” Yalanda, owner of Squad FiftyOne, and her staff is. When dealing with pet loss, you only want the best to care for your beloved furry family member and having Squad FiftyOne as a partner, is a true blessing. Thank you for all you do for pets and their family’s….Thank you for being you!
Wonderful service and much needed in our area. I will share and spread the word. This is such an amazing service !!!!
After my American Bulldog accidentally ingested human medication, I found myself in a serious bind. The ASPCA Poison Control telephone line deemed it necessary that I take her to a vet, yet my one-car-family did not have a vehicle at home to get her there. Our vet recommended I call Squad FiftyOne and that became the perfect solution to my scary dilemma! Yalanda was very helpful over the phone in arranging transportation and arrived in a timely manner. After my dog’s appointment, she returned for the drive home in a similar fashion. Her service was a LIFESAVER and without it, I might not have been able to get the medical treatment necessary for my dog, which would have had serious consequences. Thank you, Yalanda & Squad FiftyOne!!!!
Just want to thank you kindly for the oxygen tank last night. Happy to report our kitty made it there because of you! You saved his life since he had to be out of the Lorain clinic by closing time. Thank you so very much; we’ll always be grateful!
The most important part of my experience is the need for someone who understands your love and commitment for your animal(s), especially when there is an emergency. Yalanda provided that and much more. I thought that my first glance at Casper when he was hurt was the worst day of my life, yet I can look back at that period with a smile and breath of fresh air because of the care, the time, the knowledge and compassion were all in sync when I needed it the most. Squad Fifty-One is ONE OF A KIND in Northeast Ohio, and Yolanda and her staff should not just be applauded, but supported both on social media and by word of mouth.
I can assure you I am doing my part. With much gratitude, Robyn, Casper and Mr. Independent!